Terms of Service

TERMS OF SERVICE — AVENQUBE LLC

1. Acceptance of Terms

By accessing, browsing, or utilizing the website avenqube.com or any online support and software services provided by Avenqube LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any provision set forth herein, you must immediately discontinue use of our website and services.

2. Independent Provider Status (Important Notice)

Avenqube LLC operates as an independent IT infrastructure consulting, software engineering, and technical support provider. We are an independent entity and are NOT affiliated with, authorized by, endorsed by, licensed by, or officially sponsored by any hardware manufacturer, software developer, operating system creator, or printer brand (including HP, Canon, Epson, Brother, or others). All third-party brand names, trademarks, logos, and model numbers referenced on our website are used strictly for identification and descriptive purposes only and remain the property of their respective owners.

3. Scope of Services & Client Responsibilities

• We provide professional online IT support, network troubleshooting, driver configuration, web development, and digital marketing services.
• Clients are responsible for ensuring they possess legal ownership or authorized administrative rights over any hardware, software, or network infrastructure they ask our technicians to service.
• Clients are strongly advised to back up all critical data, files, and documents prior to initiating any online technical support or system modification session.

4. Pricing, Billing, and Payments

• All service fees, subscription tiers, and one-time project costs are explicitly outlined on our website or provided in custom client quotes before work begins.
• Payments must be completed through authorized, secure payment gateways. Services will commence upon confirmation of billing authorization or receipt of agreed deposit/flat-rate fees.
• Any unauthorized chargebacks, payment disputes, or fraudulent reversals will result in immediate suspension of active services and potential legal collection actions.

5. Limitation of Liability and Disclaimer of Warranties

• Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
• Avenqube LLC shall not be held liable for any indirect, incidental, special, consequential, or punitive damages—including data loss, hardware failure, business interruption, or lost profits—arising out of or in connection with our online support or consulting services, even if advised of the possibility of such damages.
• Our total aggregate liability for any direct claim arising from a service session shall not exceed the total amount actually paid by the client for that specific service.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

7. Corporate Contact Information